How to Help High-Risk Members Avoid Holiday Isolation

The holiday season can be a joyful time—but for some clients, it can also bring loneliness, isolation, and heightened everyday challenges. Care coordinators play a critical role in recognizing these challenges and supporting members to stay safe, connected, and healthy. 

Watch this webinar as two veteran care leaders share practical strategies for identifying and supporting members at-risk during the holiday season. 

Speakers: 

• DixMarie DeLaneuville, Care Coordinator, Presbyterian Health Plan 

• Sherri Gerber-Somers, Social Care Senior Manager, Best Buy Health 

In this session, you’ll learn: 

• How to spot signs of holiday isolation in high-risk members 

• Practical interventions to keep members engaged and connected 

• Best practices from experienced care teams 

• Thoughtful communication techniques for challenges conversations