Installation and setup
Once an Age Tech device is ordered, our agents provide hands-on installation and setup either in person, in store, or over the phone.
Geek Squad Tech Support solution:
Trusted support for seniors and caregivers
Our Geek Squad Health agents help build confidence in using Age Tech.
What’s included
Ongoing support
If at any point a senior or caregiver experiences issues with an Age Tech device, they can reach out to our Geek Squad agents for troubleshooting and support.
Tech classes
We can host Geek Squad Health-led tech classes to support seniors with Age Tech and everyday technology.
Support beyond Age Tech
Your organization can leverage Best Buy and Geek Squad for technology needs beyond Age Tech with Best Buy Business.
Health-tech trained and certified
Our Geek Squad Health agents are highly trained and go through ongoing patient interaction and cultural competency training. They also receive:
- HIPAA compliance training
- HITRUST certification
- Senior sensitivity training
Recommended resources
eBook: Human-centered Age Tech at scale from brands Medicare Advantage members know and trust
Age Tech is rapidly becoming a vital component of the health insurance ecosystem. For Med…
Brochure: We’re Best Buy Health
Best Buy Health partners with Medicare Advantage, Medicaid, and dual-eligible health plan…
eBook: Empowering members at home with scalable technology for high-need LTSS and HCBS populations
As Medicaid health plans and state agencies search for more sustainable ways to support s…