Seniors can wear a mobile device around their neck or wrist, or clip it to their belt. Alternatively, they can place a home-based device in their residence.
Urgent Response solution:
Help at the press of a button
Whether it’s a medical issue, a safety concern, or simply a moment when someone needs reassurance, help is always just a button press away.
How it works
Our Urgent Response solution gives seniors the confidence to live independently while staying safe and supported. Here’s how it works:
If they need help, they simply press the button. If a fall is detected when wearing a mobile device, the device can automatically call for help, even if they’re unable to press the button.
Within seconds, they’re connected to a certified, U.S.-based Urgent Response agent. Based on the situation, agents can:
• Call and dispatch local emergency services
• Contact a trusted friend or family member
• Provide support over the phone
• Connect them with a Social Care agent
Mobile Medical Alert Devices
Lively Mobile2
- Built-in cellular
- GPS tracking
- Works outside the home
- Two-way communication
- Water resistant (can be worn in the shower)
- Optional fall detection
8200 Life Beacon
- Built-in cellular
- GPS tracking
- Works outside the home
- Two-way communication
- Water resistant (can be worn in the shower)
- Optional fall detection
Home-based Medical Alert Devices
7600 EZ CarePlus
- Cellular connectively
- Emergency Response button
- Two-way communication
- 24-hours back up battery
- Wearable pendant or wristband
- Optional fall detection
7800 Duo
- Telephone landline and cellular connectively
- Emergency Response button
- Two-way communication
- 24-hours back up battery
- Wearable pendant or wristband
- Optional fall detection
Access to compassionate human support
Our Urgent Response solution offers immediate access to Best Buy Health Caring Centers.
Urgent Response
Staffed by highly trained, certified U.S.-based agents who can assist with:
- Medical emergencies
- Falls or injuries
- Mental health crises
Help improve safety and
lower healthcare costs
A pilot research study with Baylor College of Medicine found that our Urgent Response solution resulted in:
31
%
reduction in healthcare visits costs when individuals had access to our solution
60
%
of individuals reporting the same or better general health while having our solution
4
of 5
Consumer rating for our medical alert device technology
Fall detection technology
Our solution includes optional fall detection technology, specifically designed to detect the types of falls most common among older adults. If a fall is detected, the device will automatically initiate a call for help even if the individual can’t press the button.
Recommended resources
A PERS pilot study: Reducing healthcare costs while improving self-reported health in older adults
Best Buy Health and Baylor College of Medicine recently conducted a six-month pilot study…
PERS and Social Support Reduce Healthcare Visits and Improve Self-Reported Health in Older Adults at High-Risk of Falls: Pilot Results
Best Buy Health and Baylor College of Medicine recently conducted a pilot study to assess…
The impact of fall detection technology and prevention
Three-fourths of adults over 50 want to remain in their current homes as they age.1 Aging…