Best Buy Health > Resources > Studies > PERS and Social Support Reduce Healthcare Visits and Improve Self-Reported Health in Older Adults at High-Risk of Falls: Pilot Results
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PERS and Social Support Reduce Healthcare Visits and Improve Self-Reported Health in Older Adults at High-Risk of Falls: Pilot Results

Best Buy Health and Baylor College of Medicine recently conducted a pilot study to assess healthcare visit frequency and self-reported health-related quality of life among older adults with access to personal emergency response system (PERS) devices and 24/7 human support.

Read this poster presentation to learn the results of this study, including how having access to PERS and human support:

  • Promoted a high engagement from those seeking urgent and social support
  • Reduced healthcare visits and associated costs by 31%
  • Improved self-reported health-related quality of life

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October 20, 2025