Foster safe, independent living
Enable individuals to maintain connection, safety, and health with advanced technology and integrated human support.
Through the latest technology and integrated human support, members are empowered to live safely and independently at home.
Activity monitoring
and fall prevention
Our technology delivers meaningful connection and helpful insights into in-home activity—including mobility, location, and two-way communication. Designed for simplicity, our devices offer always-on support and are easy to use.
Compassionate human support
The Best Buy Health Caring Center team engages and assists individuals for their technical, emergent, and social care needs.
Our comprehensive services include:
- Urgent response: Immediate assistance for emergencies, ensuring timely intervention and support.
- Social care: Addressing social determinants of health by connecting individuals with necessary resources and community services.
- Health coaching: Personalized coaching to promote healthy lifestyle choices and manage chronic conditions effectively.
Human touch with extensive reach and scale
Caring Center calls handled per year
Geek Squad Health Agents
Caring Center Agents
Enhancing accessibility and digital literacy
Enable individuals to manage their health and safety with confidence—through personalized support and education that promotes health equity, independence, and better adherence to tech-enabled care plans.
Geek Squad Health Agents manage every aspect of the product lifecycle—ensuring timely, accurate delivery, maintenance, collection, and cleaning of devices in the home, all supported by Best Buy Health’s world-class supply chain.
Caregiver integration and communication
Caregiver involvement plays a key role in improving outcomes for individuals living at home. Our caregiver app works seamlessly with our PERS device to strengthen connection and enhance communication across the care circle.
Through the app, caregivers can establish tasks—such as appointment reminders—and gain visibility into their loved ones’ activities, locations, and device status.
An established, reliable system of support
of PERS alert calls resolved without need for escalation
Consumer rating for PERS technology
Aging-in-place solutions
Home Technology Fulfillment Services
A curated selection of devices and e-commerce platform—backed by Best Buy’s trusted fulfillment and Geek Squad’s expert support—delivers a seamless member experience.
Explore our resources
Best Buy Health Broker Affiliate Program Lunch & Learn
5 Workflow Strategies to Help Reduce Case Manager Burnout
