Support diverse members with limited resources

Every day, case managers take on the complex challenge of supporting Medicaid members through a combination of medical, social, and emotional needs.

At Best Buy Health, we’re proud to be a trusted resource—providing tools and support that help case managers focus on what matters most: building trust, fostering engagement, and improving outcomes.

With the simple press of a button—via our PERS devices or senior-friendly phones—members are instantly connected to the Best Buy Health Caring Center, where they can access emergency care and critical social support services.

Learn how our Caring Center acts as a valuable extension of your care team, helping you support members more effectively and with less stress.

In this new guide, we explore how the Best Buy Health Caring Center:

Connects members with local resources to reduce administrative burden
Provides culturally informed, person-centered care for diverse populations
Addresses a wide range of social care needs, from social isolation to utility assistance and more
Offers a variety of language accommodations
Serves as a reliable partner to alleviate pressure on case managers

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Category: Studies

Published On: November 03, 2025